Legal notice
In accordance with French law no. 2004-575 of June 21, 2004 on confidence in the digital economy (LCEN) and articles L. 111-1 et seq. of the French Consumer Code.
Site publisher
- MENINBOT LLC, a company under American law (Limited Liability Company), operating the brand SENKYRA SAMA.
- State of registration: Montana (USA) — Entity ID C1600074 — formed on 13/01/2026, status Active/Good Standing.
- Address: 127 N Higgins Ave, Ste 307D #2314, Missoula, MT 59802-4486, United States.
- NAICS: 541511 — Custom Computer Programming Services.
- VAT: VAT not applicable, art. 293 B of the French Tax Code (CGI) (VAT exemption under the French tax code). No intra-community VAT number is provided.
- Contact email address: contact@senkyra-sama.com — direct means of contact. No response time is promised until a verifiable service commitment has been formalized.
- Activity: remote sale of textile items, accessories and watches.
Publication director
MENINBOT LLC, as publisher of the site.
Host
The site is hosted by Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, United States.
In accordance with article 6 of the LCEN, the host's liability can only be engaged after notification of clearly unlawful content that remains online.
Domain name
www.senkyra-sama.com
Intellectual property
The site's structure, its visual identity, the name SENKYRA SAMAthe tagline "Enter your arc.", the 千景 seal, the text, visuals, photographs and interface elements are protected by copyright and, where applicable, by trademark law. Any reproduction, representation, adaptation or use, in whole or in part, without prior written authorization is prohibited.
The names, titles and fictional universes mentioned on the site are used for reference, to describe the inspiration behind a piece. They remain the property of their respective rights holders, who are neither publishers nor partners of the site.
Credits
Fonts: Tenor Sans, Manrope and Noto Serif JP, distributed under open licenses via Google Fonts.
Reporting content
Any content deemed unlawful, or infringing an intellectual property right, may be reported to the contact address above, specifying the URL concerned, the right invoked, and the reason for the report. Every report is reviewed and handled as promptly as possible.
↑ Back to top of sectionTerms of Sale
In effect as of July 26, 2026. The applicable Terms of Sale are those online on the day the order is placed.
Article 1 — Purpose and scope
These Terms of Sale govern remote product sales concluded between MENINBOT LLC (hereinafter "the Seller") and any non-professional individual placing an order on www.senkyra-sama.com (hereinafter "the Customer").
Confirming the order constitutes unreserved acceptance of these Terms of Sale. The Customer declares being of legal age and having the legal capacity to contract.
Article 2 — Products
The products offered are those shown on the site on the day of consultation, subject to available stock. Collections are released in short runs: an item may sell out without notice.
The photographs, illustrations and videos shown are for illustrative purposes. Minor variations in shade or rendering may exist between the displayed image and the delivered product, without this constituting a non-conformity. The essential characteristics of each product (materials, dimensions, care) are indicated on its product page.
Article 3 — Prices
- Prices are indicated in euros (EUR), all taxes included.
- VAT not applicable, art. 293 B of the French Tax Code (CGI) : the Seller falls under the VAT exemption scheme. No VAT is charged or recoverable.
- Shipping costs are shown separately and restated in the summary before final confirmation of the order.
- The applicable price is the one displayed at the time the order is confirmed. The Seller reserves the right to change its prices at any time for the future.
- In the event of a price reduction announcement, the reference price shown is the lowest price charged by the Seller during the thirty days preceding the promotion (art. L. 112-1-1 of the French Consumer Code).
- For deliveries outside the European Union, any customs duties, taxes and clearance fees remain the Customer's responsibility.
Article 4 — Order
The Customer selects their items, checks the contents of their cart, enters their shipping and billing details, chooses their shipping and payment method, then finally confirms their order.
Before confirming, the Customer is shown a detailed summary allowing them to correct any errors. Confirmation, preceded by the explicit mention of a payment obligation, forms the sales contract.
A confirmation email summarizing the essential details of the order is sent to the Customer. The Seller retains orders on a durable medium for the applicable legal period.
The Seller reserves the right to cancel any order showing an obvious anomaly (clear pricing error, abnormal order, prior payment dispute), after informing the Customer and refunding any amounts charged.
Article 5 — Payment
- Credit card (Visa, Mastercard, CB), in a single payment, with strong cardholder authentication.
- Payments are processed by a licensed payment provider, established in the European Union and PCI-DSS Level 1 certified. Card data is entered in an encrypted environment managed by this provider: the Seller never has access to card numbers and does not store them.
- The order is processed after payment confirmation. If authorization is declined, the order is automatically canceled.
- Products remain the property of the Seller until the price is paid in full, without prejudice to the transfer of risk provided for in Article 7.
Article 6 — Shipping
The areas served, timeframes and costs are detailed in section 05 — Shipping, which forms an integral part of these Terms of Sale.
Unless stated otherwise, the Seller delivers the product no later than thirty days after the contract is concluded (art. L. 216-1 of the French Consumer Code). If this obligation is not met, the Customer may, after having ordered the Seller to deliver within a reasonable additional period and in the absence of performance, terminate the contract by registered letter or in writing on another durable medium (art. L. 216-6). Amounts paid are then refunded no later than fourteen days after termination.
Article 7 — Transfer of ownership and risk
Ownership transfers upon full payment of the price. The transfer of risk of loss or damage occurs at the moment the Customer, or a third party designated by them other than the carrier, physically takes possession of the product (art. L. 216-4 and L. 216-5 of the French Consumer Code). Until this transfer of possession, risk is borne by the Seller.
Article 8 — Right of withdrawal
The Customer has a period of fourteen (14) days to exercise their right of withdrawal without having to justify their decision or bear any penalty (art. L. 221-18 et seq. of the French Consumer Code).
Start of the period
The period runs from the day the Customer, or a third party designated by them, physically takes possession of the product. For an order of several products delivered separately, the period runs from receipt of the last product.
How to withdraw
The Customer notifies their decision by an unambiguous statement, sent by email to contact@senkyra-sama.com or by mail to the postal address indicated in legal notice. They may use the standard form reproduced below, though this is not mandatory.
Returning the product
The product must be returned no later than fourteen days after notifying the withdrawal. The practical arrangements and the expected condition of the product are detailed in section 06 — Returns & refunds. The Seller covers return costs, under the conditions specified in section 06 — a commercial commitment more favorable than the law, which in principle leaves these costs to the informed consumer.
Refund
The Seller refunds the full amount paid, including the standard shipping costs initially charged, no later than fourteen days from recovery of the product or from the Customer providing proof of shipment, whichever occurs first. The refund is made using the same payment method used for the order, unless the Customer expressly agrees to a different method.
If the Customer chose a more expensive shipping method than the standard shipping offered, only the cost of standard shipping is refunded.
Customer liability
The Customer's liability may be engaged in the event of depreciation of the product resulting from handling other than what is necessary to establish its nature, characteristics and proper functioning (art. L. 221-23).
Legal exceptions
In accordance with article L. 221-28 of the French Consumer Code, the right of withdrawal cannot be exercised, in particular, for products made to the Customer's specifications or clearly personalized, as well as for sealed products that cannot be returned for hygiene or health protection reasons and that have been unsealed after delivery.
Article 9 — Standard withdrawal form
127 N Higgins Ave, Ste 307D #2314, Missoula, MT 59802-4486, United States — email: contact@senkyra-sama.com I hereby notify you of my withdrawal from the contract for the sale of the item below. Ordered on …………………………………………………………………… Received on …………………………………………………………………… Order number …………………………………………………………………… Product(s) concerned …………………………………………………………………… Consumer's name …………………………………………………………………… Consumer's address …………………………………………………………………… Date …………………………………………………………………… Signature only if notifying the form on paper ……………………………………………………………………
Article 10 — Legal warranty of conformity
Independently of any commercial warranty, the Seller remains bound by the legal warranty of conformity provided for in articles L. 217-3 et seq. of the French Consumer Code.
- The consumer has a period of two years from delivery of the item to invoke the legal warranty of conformity if a non-conformity appears.
- During this period, the consumer only needs to establish the existence of the non-conformity, not the date it appeared.
- The consumer may request repair or replacement of the item, subject to the cost conditions set by law. Failing that, they may obtain a price reduction or termination of the contract in the cases provided for in articles L. 217-14 et seq.
- Bringing the item into conformity is carried out no fees for the consumer and without major inconvenience to them, taking into account the nature of the item and the intended use.
- The legal warranty of conformity applies independently of any commercial warranty granted and does not preclude the warranty against hidden defects.
To invoke this warranty, the Customer contacts customer service at the address indicated in Article 12, attaching a description of the defect, photographs and a copy of proof of purchase.
Article 11 — Warranty against hidden defects
The Customer may also invoke the warranty against hidden defects of the item sold within the meaning ofarticle 1641 of the French Civil Code, which renders the item unfit for its intended use, or which reduces that use so much that the buyer would not have acquired it, or would only have paid a lower price, had they known of the defects.
In this case, they may choose between rescinding the sale and a reduction of the sale price, in accordance with article 1644 of the French Civil Code. The action must be brought within two years from discovery of the defect (article 1648 of the French Civil Code).
Article 12 — Customer service
Any question, complaint or request relating to an order may be sent to contact@senkyra-sama.com. The request is handled as soon as possible, with no unverified promise of a timeframe.
Article 13 — Personal data
The data processing carried out in connection with an order is described in section 03 — Privacy Policy.
Article 14 — Complaints and consumer mediation
In the event of a dispute, the Customer should first contact customer service to seek an amicable solution, by email or postal mail at the contact details indicated in legal notice.
In accordance with articles L. 612-1 et seq. of the French Consumer Code, the Customer may then use free of charge a consumer mediator with a view to amicably resolving the dispute.
Recourse to the mediator requires that the Customer has first sent a written complaint to the Seller and that no solution has been found within two months.
The contact details of the competent mediator are communicated to the Customer in the response to their complaint, as well as upon simple request at the contact address.
Article 15 — Force majeure
Neither party may be held liable for a failure to perform its obligations resulting from an event of force majeure within the meaning of Article 1218 of the French Civil Code. Obligations are suspended for the duration of the event; if it exceeds thirty days, either party may terminate the order, without compensation.
Article 16 — Partial invalidity
If any provision of these Terms of Sale were declared void or unenforceable, the other provisions would retain their full force and effect.
Article 17 — Governing law and jurisdiction
These Terms of Sale are governed by French law. The mandatory protective provisions of the consumer's country of habitual residence within the European Union remain applicable. Failing an amicable resolution, the dispute may be brought before the competent courts under ordinary rules of law.
↑ Back to top of sectionPrivacy Policy
Processing of personal data within the meaning of Regulation (EU) 2016/679 (GDPR) and Law No. 78-17 of January 6, 1978, as amended.
Data controller
MENINBOT LLC — Montana LLC, Entity ID C1600074 — 127 N Higgins Ave, Ste 307D #2314, Missoula, MT 59802-4486, United States — contact: contact@senkyra-sama.com.
No data protection officer (DPO) has been appointed: the activity does not fall under any of the mandatory appointment cases set out in Article 37 of the GDPR. Requests are handled directly by the data controller.
Data collected, purposes and legal bases
| Data | Purpose | Legal basis | Retention |
|---|---|---|---|
| Last name, first name, delivery and billing address, email, phone number | Processing and tracking of the order, delivery, customer service | Performance of the contract (art. 6.1.b) | Duration of the business relationship, then intermediate archiving for 5 years (commercial limitation period) |
| Order details, invoices | Accounting, tax and commercial obligations | Legal obligation (art. 6.1.c) | 10 years from the close of the fiscal year |
| Payment data (processed by the payment provider) | Payment collection, fraud prevention | Performance of the contract / legal obligation | Retained by the provider; no card number is stored by the Seller |
| Email address (newsletter) | Sending commercial information: new arc editions, offers | Consent (art. 6.1.a), revocable at any time | 3 years from the last contact, or until consent is withdrawn |
| Technical browsing and session data (cart contents, display preferences) | Operation of the site and the cart | Legitimate interest — functions strictly necessary for the requested service | View section 04 — 13 months maximum |
| Exchanges with customer service, return requests | Handling of complaints, returns and warranties | Performance of the contract / legitimate interest | 3 years after the last exchange |
Mandatory fields are indicated on the forms. If not provided, the order cannot be processed.
Recipients and subprocessors
Data is neither sold, rented, nor transferred to third parties for commercial purposes. It is shared, only to the extent necessary, with the following categories of recipients:
- Website host : Vercel Inc. (United States) — hosting and delivery of pages.
- Database hosting provider — recording of orders and requests.
- Approved payment provider, established in the European Union and PCI-DSS Level 1 certified — payment collection and fraud prevention.
- Carrier responsible for delivering the parcel — name, delivery address and contact details necessary for handover.
- Email delivery provider — order confirmations, shipping tracking and, with consent, newsletter.
- Where applicable, administrative or judicial authorities upon request.
Each subprocessor is bound by a contract compliant with Article 28 of the GDPR. The identity of the provider involved in a given processing activity is provided upon simple request to the contact address.
Transfers outside the European Union
The website is hosted by Vercel Inc., a company established in the United States: this processing involves a transfer of data outside the European Union. Other providers may also host or process data outside the European Union.
Each of these transfers is governed by an adequacy decision of the European Commission or by standard contractual clauses, supplemented where necessary by additional safeguards. Details of the safeguards applicable to a given processing activity are provided upon simple request to the contact address.
Your rights
In accordance with Articles 15 to 22 of the GDPR, every data subject has the following rights:
- Access : obtain confirmation that data concerning them is being processed and receive a copy of it.
- Rectification : have inaccurate or incomplete data corrected.
- Erasure : request the deletion of data, subject to legal retention obligations (particularly accounting).
- Restriction of processing in the cases provided for by the Regulation.
- Objection to processing based on legitimate interest, and at any time to commercial prospecting.
- Portability : receive the data provided in a structured, commonly used and machine-readable format.
- Withdrawal of consent at any time, without affecting the lawfulness of processing carried out beforehand.
- Post-mortem directives regarding the fate of data after death.
These rights may be exercised at the address contact@senkyra-sama.com. A response is provided within one month, extendable by two months in the event of a complex request. Proof of identity may be requested in the event of reasonable doubt as to the identity of the requester.
Complaint to the CNIL
Anyone who believes their rights are not being respected may file a complaint with the Commission Nationale de l'Informatique et des Libertés — CNIL, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 — www.cnil.fr.
Security
The Seller implements appropriate technical and organizational measures to protect data: encryption of exchanges (HTTPS), authentication of administrative access, limitation of authorizations, backups. In the event of a data breach likely to create a risk to the rights and freedoms of individuals, the CNIL is notified within 72 hours and the individuals concerned are informed when the risk is high.
Minors
The site is not intended for persons under 15 years of age without the authorization of the holder of parental authority. No data is knowingly collected from a minor under 15 years of age.
Amendment of this policy
This policy may be updated to reflect legal or technical developments. The applicable version is the one published on the site as of the date of consultation.
↑ Back to top of sectionShipping
Areas served, timelines, costs and steps to follow if there's an issue with a parcel.
Worldwide shipping
SENKYRA SAMA ships internationally. The destinations available directly online are offered in the country selector at checkout.
Your country doesn't appear in the form? Contact us at contact@senkyra-sama.com before ordering to confirm the delivery terms for your destination.
Preparation and shipping
An order is only prepared after payment has been confirmed by the provider. The exact preparation time is communicated to the Customer as soon as it is confirmed by the supplier or carrier; no 24-hour timeframe is guaranteed.
Delivery times
- The estimated delivery time is 5 to 7 days from confirmation of payment, for mainland France and the European Union. This is an estimate and not a guaranteed delivery date.
- No "express 48h" promise is offered until this service is confirmed in writing by the supplier and the carrier.
- Timeframes run from confirmation of payment and may vary depending on the destination and carrier.
- In any event, the product is delivered no later than 30 days after the contract is concluded, in accordance with Article L. 216-1 of the French Consumer Code.
Delivery costs
- Free shipping on every order, with no minimum purchase amount.
- No minimum threshold and no unconfirmed "express" surcharge is applied.
- The exact cost is displayed in the summary before final confirmation of the order.
- Outside the European Union, customs duties and import taxes remain the responsibility of the recipient.
Tracking
All orders are shipped with tracked delivery. An email containing the tracking number and the carrier's tracking link is sent as soon as the parcel is handed over to them. The carrier assigned to your order is indicated in that email.
Delivery address
The Customer is responsible for the accuracy of the delivery information they provide. In the event of an incomplete or incorrect address resulting in the return of the parcel, a reshipment may be arranged: any resulting cost is communicated to the Customer and accepted by them before any new shipment. Failing reshipment, the order is refunded.
Absence at time of delivery
In the event of absence, the carrier leaves a delivery notice and applies its own procedures (redelivery attempt, hold at a pickup point or post office). Once the carrier's holding period has passed, the parcel is returned to the sender; the order is then refunded, or reshipped at the Customer's request under the conditions indicated above.
Lost parcel
Until physical possession of the product is taken, the risk is borne by the Seller (art. L. 216-4 of the French Consumer Code). If the parcel has not been delivered by the end of the announced timeframe, or if its tracking no longer updates, the Customer contacts customer service. An inquiry is opened with the carrier; at its conclusion, the product is reshipped or the order fully refunded, at the Customer's choice.
Damaged parcel
- Make precise and detailed notes on the carrier's delivery slip at the time of delivery, or refuse the parcel if it is visibly damaged.
- Photograph the packaging and the product before any handling.
- Contact customer service within 3 days of receipt, with photographs as evidence.
- Depending on the case, the product is replaced or refunded, at no cost to the Customer.
The absence of notes does not deprive the Customer of the legal guarantee of conformity or their right of withdrawal.
↑ Back to top of sectionReturns & refunds
14 days to change your mind, free returns, refund within 14 days.
The principle
You have 14 days from receipt of your order to return it to us, without having to justify yourself. This right corresponds to the right of withdrawal detailed inArticle 8 of the Terms of Sale.
Return costs are covered by SENKYRA SAMA : a prepaid return label is provided to you with shipping instructions. This is a commercial commitment more favorable than the law, which in principle leaves these costs to the consumer when they have been informed of it.
Expected condition of the product
- Product unworn (trying it on is of course allowed), unwashed, unmodified, unaltered.
- Original tags attached and intact.
- Original packaging, box, protective materials and accessories included.
- No odor (perfume, tobacco), makeup marks or pet hair.
A product returned in a condition that prevents it from being resold may be subject to a reduction of the refund corresponding to its depreciation, in accordance with Article L. 221-23 of the French Consumer Code. The Customer is informed and given the reason.
The procedure, step by step
- Let us know à contact@senkyra-sama.com within 14 days of receipt, indicating your order number and the items concerned. The standard withdrawal form (Article 9 of the Terms of Sale) may be used, though it is not mandatory.
- Receive your return label by email, along with the return address. No timeframe for sending the label is promised until the logistics process has been formalized.
- Pack the product in its original packaging or equivalent packaging properly protecting the contents, and include the return slip.
- Drop off the parcel at the indicated drop-off point, within a maximum of 14 days after notifying us of your decision. Keep proof of drop-off: it starts the refund timeframe.
- Follow the processing : upon receipt, the product is inspected and a confirmation email is sent to you.
Refund
- Refund of the full amount paid, including the initial standard shipping costs.
- Issued no later than 14 days after receipt of the returned product or provision of proof of shipment, whichever date comes first.
- By the same payment method used for the order, unless expressly agreed otherwise. No fee is charged for the refund.
- If a more expensive delivery method than standard delivery was chosen, only the cost of standard delivery is refunded.
- The time it takes to appear on the bank account depends on the Customer's bank (generally an additional 2 to 5 business days).
Changing size or color
Direct exchange is not offered: the procedure above applies. Return the item within 14 days, get refunded, and place a new order for the size or color you want. Since return costs remain our responsibility, this costs you nothing — and you don't depend on the availability of stock reserved during transit. For short runs, it's also the only way not to keep you waiting.
Defective product, shipping error
This is not then a standard return: contact customer service with photographs. The product is replaced or refunded and all costs are our responsibility, under the legal guarantee of conformity (Article 10 of the Terms of Sale).
Legal exclusions
In accordance with Article L. 221-28 of the French Consumer Code, the following cannot be returned:
- products made to your specifications or clearly personalized (personalization of a name, a print, a custom size);
- sealed products that cannot be returned for hygiene or health protection reasons, once they have been unsealed after delivery.
When a catalog item falls under one of these cases, the information appears on its product page, before purchase.
↑ Back to top of sectionSize guide
All measurements taken at the same spot, on the house. They are taken flat, ± 2 cm tolerance — these are garment measurements, not body measurements.
Torn between two sizes?
The cuts are streetwear: go up a size if you want it loose, your usual size if you want it fitted. And if the size you receive doesn't fit, returns are free for 14 days — you take no risk.
↑ Back to top of section